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Bikefit Terms & Conditions


  • Deposit of 20% of must be paid on initiation of Lay-by.
  • Regular scheduled payments to Bikefit Marlborough must be made thereafter on a weekly or fortnightly basis.
  • If you lay-by an item/s that becomes a sale item during the term of your Lay-by, you accept this sale price does not apply to your lay-by.
  • The Lay-by option is only available to NZ residents.
  • All laybys, are the property of Bikefit Marlborough until payment in full has been received.
  • A Lay-by maybe cancelled at anytime, by written communication. On cancellation by either you or Bikefit Marlborough, we will credit your bank account for the amount of any payments you have made, less an admin fee of $50.
  • Lay-by’s must be paid off in full and collected within 3 months of initiation of Lay-by.
  • All Lay-bys still outstanding after 3 months will be cancelled, in accordance with clause 6, and items returned to stock.
  • We will comply with the Lay-by Act 1971.
  • For the purpose of these Terms and Conditions, “you” refers to the customer, “we” refers to BikeFit Marlborough.
  • A request to Lay-by is considered an agreement to the Terms and Conditions above.

Refund Policy

If you change your mind the team at Bikefit will happily exchange your items or provide you with a store credit, within 14 days of purchase, provided the goods are in new condition. No refunds will be given. If your goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Workshop Storage

We uphold the right to repossess and sell any bike which is left in our workshop for more than 3 Months to defray expenses, (unless prior arrangements have been made), we will make a reasonable effort to communicate and try every reasonable endeavor for it not to reach this point.

Gift Cards

Bikefit gift cards have no value until activated at time of purchase. 
Bikefit gift cards can be used for the purchase of goods and services at any Bikefit outlet. 
Gift cards may not be returned, redeemed for cash, or topped up. This card will expire 12 months 
from the date of purchase and any outstanding balance is forfeited. 
Bikefit is not responsible for lost, damaged or stolen gift cards.