Shipping & Exchanges

Online Stock Location

Any stock purchased from our Online Stock location may not be shipped from Bikefit Marlborough, Some online orders may have delivery delays due to factors out of our control.

Bike Sales

These terms and conditions apply to all Bikes purchased from BikeFit Marlborough.

All new Bikes sold are covered by a warranty term against manufacturer's fault or defect.  (For warranty timeframes on specific models, please contact us)

Bikefit Marlborough will always meet our obligations under the Consumers Guarantees Act.

Please don’t hesitate to contact us directly, we are happy to chat & to help.

Accessory Sales

These terms and conditions apply to all Accessory purchases from Bikefit Marlborough.

We are happy to exchange any apparel; including shoes, clothing, Helmets and gloves, within 14 days of purchase to help you get the perfect size. (See our return terms below)

All accessories are covered by a warranty term against manufacturer's fault or defect.  (For specific product warranty timeframes, please contact us)

Bikefit Marlborough will always meet our obligations under the Consumers Guarantees Act.  

Under $99.99

$9.99 Standard Shipping

Multi Location Shipping (if the order is being fulfilled from multiple stock locations) *shipping charge is calculated at cart

$99.99 & Above *some exclusions apply

Freight Free

*excludes kids bikes

Please don’t hesitate to contact us directly, we are happy to chat & to help.

Returns:

(1a) Items must be returned in new condition and include all original packaging and user manuals, parts must not be installed & upon doing so void eligibility for return

Refunds & exchanges will be processed upon Bikefit Marlborough/Supplier receiving items back, and checking they conform with (1a)

*If a restock fee is incurred from our suppliers in the case of dropship orders it will be deducted from the refund value

Return Freight:

Returning items is at the buyers expense and original freight costs will not be refunded, if the original order was freight free and is being refunded a Standard Shipping charge may be deducted from refund